As a community, working together to move beyond the impact of COVID-19 is important. ComEd understands that some valued customers may need help paying their electric bills. That’s why they are offering additional assistance opportunities for eligible customers, as part of our ongoing effort to ensure safe, reliable and affordable energy.
Extended Payment Arrangements and Protection from Disconnection
Eligible customers may be able to spread out balances over 18 months, with 0% down, and be exempt from disconnection through June 30, 2021. All other residential customers with balances are eligible for an 18-month, 10% down payment plan.
One-Time Financial Hardship Grant
ComEd’s CARE program offers grants to eligible customers in need, including veterans and active military, while funds are available.
Additional Federal & State Assistance
Low Income Home Energy Assistance Program (LIHEAP) funds are available to households in need, but the deadline to apply is May 31, 2021. For more information, visit HelpIllinoisFamilies.com and to apply for LIHEAP call 877-411-WARM (9276).
Other federally funded customer assistance programs are expected to become available in the coming months. ComEd will share information about those programs and how to access them at ComEd.com/PaymentAssistance.
CHAMP Program For Military Families
ComEd offers help to military families who are past due on their energy bills. The CHAMP program provides grants to activated or honorably discharged members of the U.S. Armed Forces, National Guard, Reserves and veterans. Learn more at ComEd.com/CHAMP.
Small Business Assistance
Eligible businesses can take advantage of the Small Business Assistance program that offers a grant, once every 12 months, up to $1,000 towards a past-due balance. Enrolled businesses may also place a remaining balance on a payment plan of up to 6 months. Visit ComEd.com/SmallBizAssistance.
For More Information
To read the complete details, visit: ComEd.com/PaymentAssistance or call 800-EDISON1 (800-334-7661).